Destination Partner:

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MASTERCLASSES

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Attending masterclasses at the National Caravan Industry Conference is an excellent opportunity to gain valuable insights and skills from industry experts.  These masterclasses are designed to provide attendees with in-depth knowledge on a range of topics related to the caravan industry, from manufacturing and design to marketing and sales.

Led by experienced professionals and thought leaders, the masterclasses are interactive and engaging, with plenty of opportunities to ask questions and receive feedback.  Whether you’re looking to enhance your technical skills, learn about new products and innovations, or gain insights into industry trends and best practices, the masterclasses at the National Caravan Industry Conference have something to offer.

In addition to the educational benefits, attending masterclasses also provides an opportunity to network with other professionals in the industry.  You’ll be able to connect with others who share your interests and challenges, and build relationships that can be valuable throughout your career.

Delegates must register for their desired masterclasses through Cvent.  A complete timetable will be available soon.

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[table id=10 /]

[/et_pb_tab][et_pb_tab title=”Parks” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”]

[table id=12 /]

[/et_pb_tab][et_pb_tab title=”Trade” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”]

[table id=13 /]

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Future Leaders Short Course Professional Development Leadership Masterclass

Wednesday 10 May
09:00 am – 11:00 am  or  12:30 pm – 02:30 pm

*Both sessions are identical, please only register for one.

Do you have an upcoming superstar within your business?  Are you looking for a way to provide some personal development while bringing practical value back to your business?

This condensed professional development program will provide a taster of how your important team members can take the next step in your business and take greater responsibility for the outcomes you desire.  Everyone has some leadership qualities and everyone shows leadership in some ways, but not everyone reaches their full potential as a leader.  This session will point to the top 10 Do’s & Don’ts of Leadership in practical and down-to-earth ways.

Each masterclass will be broken into two 60-minute sessions (and will be repeated morning and afternoon to best allow for as many future leaders to attend) and is available for those attending the Future Leaders Forum on Tuesday 9th May, as a stand-alone event, or those wishing to start their journey into the National Conference.

The sessions will include:

This masterclass will act as a teaser to the topics covered within the full Emerging Leaders 8-session leadership program run by the National Caravan Industry Training College.

All participants will receive a Certificate of Participation.

[/et_pb_text][et_pb_divider _builder_version=”4.19.2″ _module_preset=”069d1886-0655-4d90-811b-b4674d8402f1″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px|40px|false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text module_id=”salesperson_mc” module_class=”lwp-bullet-color” _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”|||40px|false|false” global_colors_info=”{}”]

Salesperson Masterclass

Wednesday 10 May
01:30 pm – 03:00 pm

The Masterclass is ideal for those selling or leading sales teams in the caravan industry.  In recent times there has been increased regulatory concern raised regarding the interaction between the salesperson and the consumer, headlined by the ACCC 2022 report, and the recently released ACCC compliance and enforcement priorities for 2023/24 which has specifically named compliance with consumer guarantees with regard to high value goods including motor vehicles and caravans as a priority.

This masterclass will cover:

This is a session that should not be missed by those intending to sell RVs in a dealership or at caravan shows.

[/et_pb_text][et_pb_divider _builder_version=”4.19.2″ _module_preset=”069d1886-0655-4d90-811b-b4674d8402f1″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px|40px|false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text module_id=”3d_mc” module_class=”lwp-bullet-color” _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”|||40px|false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

Rolling into the Future: A 3D CAD and 3D Printing Masterclass for the Caravan Industry

Wednesday 10 May
11:30 am – 01:00 pm

This masterclass is designed to provide participants with a comprehensive understanding of reverse engineering and additive manufacturing technologies and their applications in the caravan industry.  Participants will learn how to reverse engineer existing caravan components using 3D scanning technology and how to design and 3D print customized and personalized caravan components.  The event will cover the basics of reverse engineering, 3D CAD, 3D scanning, and 3D printing, and will feature a caravan part from Trakka which will be reverse-engineered live.

Topics Covered:

Audience:
This masterclass is ideal for manufacturers, designers, and engineers in the caravan industry who want to learn more about reverse engineering and 3D printing technology and how they can be used to improve caravan design and production. It is also suitable for academics, researchers, and students interested in the engineering and design aspects of caravans and 3D printing technology.

[/et_pb_text][et_pb_divider _builder_version=”4.19.2″ _module_preset=”069d1886-0655-4d90-811b-b4674d8402f1″ max_width=”100%” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|40px|false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text module_id=”ai_mc” module_class=”lwp-bullet-color” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||0px|40px|false|false” custom_padding=”||30px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

Unleash the Power of AI & Chatbots to Increase Sales & Bookings

Wednesday 10 May
11:30 am – 01:00 pm

This masterclass is ideally suited to caravan parks, caravan dealerships and other trade businesses.

Are you ready to revolutionise your marketing and customer experience to give your brand an unbeatable edge?  Don’t be left behind by others who are already using this once futuristic technology.

Join Amanda Dempster from marketing agency Holiday Brands, for an exclusive practical masterclass.  Go beyond human limits for your park, dealership or trade business with Automations, AI and Chatbots.

See how these technologies are already being used across the caravan industry.  Learn marketing secrets through a step-by-step tutorial to help you implement the latest AI tools and chatbots to save you hours and thousands – whilst improving your customer engagement, bookings, and sales conversions.

From automating messages, re-engaging missed calls, answering enquiries while you sleep, creating engaging social content at lightning speed, optimising search engine rankings, to accelerating advertising results, and getting more in person visits to your caravan park or retail dealership.

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RMS Masterclass

Wednesday 10 May
11:30 am – 01:00 pm

RMS is excited to participate at the 2023 Caravan Industry National Conference May 10th to 12th at the RACV Royal Pines Resort on the beautiful Gold Coast.   As usual, you won’t be able to miss our stand, slap bang in the centre of the action! Come and say hello to one of our friendly team members and meet our new Head of Parks, Courtney Hall.

We will also be hosting our world famous, free masterclass, led by our RMS experts.  This year we are running an interactive session for users at all levels, featuring RMS Pay, contactless guest engagement and much more.  Don’t miss it!

For more information on RMS’s participation in the CIAA event, please contact: Courtney Hall, Head of Parks or Stephen Martin, Chief Sales Officer.

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Newbook Masterclass

Wednesday 10 May
11:30 am – 01:00 pm

The Newbook team is excited to be back for the CIAA conference 2023!

Join us for the Newbook Masterclass to refresh your knowledge on system best practices and upskill on ways to boost revenue, increase bookings, save time and enhance your guest experience.  We’ll showcase revenue management, reporting, automation, marketing tools and so much more, including some handy tips and tricks along the way.  Of course, we’ll give you an exclusive insight into what’s coming soon at Newbook!

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IdeaS Revenue Management Masterclass

Wednesday 10 May
01:30 pm – 03:00 pm

Presented by Jurgen Ortelee, Managing Director of APAC, IdeaS Revenue Solutions.  This masterclass will show you how revenue management makes it possible to optimise revenues for your available cabins and spaces.

In this workshop you will learn:

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MASTERCLASSES

[/et_pb_text][et_pb_text module_class=”lwp-bullet-color” _builder_version=”4.19.2″ _module_preset=”default” background_color=”#27aae1″ custom_margin=”0px|30px|25px|30px|false|false” custom_padding=”20px|40px|20px|20px|false|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]

Attending masterclasses at the National Caravan Industry Conference is an excellent opportunity to gain valuable insights and skills from industry experts.  These masterclasses are designed to provide attendees with in-depth knowledge on a range of topics related to the caravan industry, from manufacturing and design to marketing and sales.

Led by experienced professionals and thought leaders, the masterclasses are interactive and engaging, with plenty of opportunities to ask questions and receive feedback.  Whether you’re looking to enhance your technical skills, learn about new products and innovations, or gain insights into industry trends and best practices, the masterclasses at the National Caravan Industry Conference have something to offer.

In addition to the educational benefits, attending masterclasses also provides an opportunity to network with other professionals in the industry.  You’ll be able to connect with others who share your interests and challenges, and build relationships that can be valuable throughout your career.

Delegates must register for their desired masterclasses through Cvent.  A complete timetable will be available soon.

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[table id=14 /]

[/et_pb_tab][et_pb_tab title=”Parks” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”]

[table id=15 /]

[/et_pb_tab][et_pb_tab title=”Trade” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”]

[table id=16 /]

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Future Leaders Short Course Professional Development Leadership Masterclass

Wednesday 10 May
09:00 am – 11:00 am  or  12:30 pm – 02:30 pm

*Both sessions are identical, please only register for one.

Do you have an upcoming superstar within your business?  Are you looking for a way to provide some personal development while bringing practical value back to your business?

This condensed professional development program will provide a taster of how your important team members can take the next step in your business and take greater responsibility for the outcomes you desire.  Everyone has some leadership qualities and everyone shows leadership in some ways, but not everyone reaches their full potential as a leader.  This session will point to the top 10 Do’s & Don’ts of Leadership in practical and down-to-earth ways.

Each masterclass will be broken into two 60-minute sessions (and will be repeated morning and afternoon to best allow for as many future leaders to attend) and is available for those attending the Future Leaders Forum on Tuesday 9th May, as a stand-alone event, or those wishing to start their journey into the National Conference.

The sessions will include:

This masterclass will act as a teaser to the topics covered within the full Emerging Leaders 8-session leadership program run by the National Caravan Industry Training College.

All participants will receive a Certificate of Participation.

[/et_pb_text][et_pb_divider _builder_version=”4.19.2″ _module_preset=”069d1886-0655-4d90-811b-b4674d8402f1″ width=”89%” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px|40px|false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text module_id=”salesperson_mc_tab” module_class=”lwp-bullet-color” _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”|40px||40px|false|false” global_colors_info=”{}”]

Salesperson Masterclass

Wednesday 10 May
01:30 pm – 03:00 pm

The Masterclass is ideal for those selling or leading sales teams in the caravan industry.  In recent times there has been increased regulatory concern raised regarding the interaction between the salesperson and the consumer, headlined by the ACCC 2022 report, and the recently released ACCC compliance and enforcement priorities for 2023/24 which has specifically named compliance with consumer guarantees with regard to high value goods including motor vehicles and caravans as a priority.

This masterclass will cover:

This is a session that should not be missed by those intending to sell RVs in a dealership or at caravan shows.

[/et_pb_text][et_pb_divider _builder_version=”4.19.2″ _module_preset=”069d1886-0655-4d90-811b-b4674d8402f1″ width=”89%” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px|40px|false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text module_id=”3d_mc_tab” module_class=”lwp-bullet-color” _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”|40px||40px|false|false” global_colors_info=”{}”]

Rolling into the Future: A 3D CAD and 3D Printing Masterclass for the Caravan Industry

Wednesday 10 May
11:30 am – 01:00 pm

This masterclass is designed to provide participants with a comprehensive understanding of reverse engineering and additive manufacturing technologies and their applications in the caravan industry.  Participants will learn how to reverse engineer existing caravan components using 3D scanning technology and how to design and 3D print customized and personalized caravan components.  The event will cover the basics of reverse engineering, 3D CAD, 3D scanning, and 3D printing, and will feature a caravan part from Trakka which will be reverse-engineered live.

Topics Covered:

Audience:
This masterclass is ideal for manufacturers, designers, and engineers in the caravan industry who want to learn more about reverse engineering and 3D printing technology and how they can be used to improve caravan design and production. It is also suitable for academics, researchers, and students interested in the engineering and design aspects of caravans and 3D printing technology.

[/et_pb_text][et_pb_divider _builder_version=”4.19.2″ _module_preset=”069d1886-0655-4d90-811b-b4674d8402f1″ width=”89%” max_width=”100%” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|40px|false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text module_id=”ai_mc_tab” module_class=”lwp-bullet-color” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”|40px|0px|40px|false|false” custom_padding=”||30px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

Unleash the Power of AI & Chatbots to Increase Sales & Bookings

Wednesday 10 May
11:30 am – 01:00 pm

This masterclass is ideally suited to caravan parks, caravan dealerships and other trade businesses.

Are you ready to revolutionise your marketing and customer experience to give your brand an unbeatable edge?  Don’t be left behind by others who are already using this once futuristic technology.

Join Amanda Dempster from marketing agency Holiday Brands, for an exclusive practical masterclass.  Go beyond human limits for your park, dealership or trade business with Automations, AI and Chatbots.

See how these technologies are already being used across the caravan industry.  Learn marketing secrets through a step-by-step tutorial to help you implement the latest AI tools and chatbots to save you hours and thousands – whilst improving your customer engagement, bookings, and sales conversions.

From automating messages, re-engaging missed calls, answering enquiries while you sleep, creating engaging social content at lightning speed, optimising search engine rankings, to accelerating advertising results, and getting more in person visits to your caravan park or retail dealership.

[/et_pb_text][et_pb_divider _builder_version=”4.19.2″ _module_preset=”069d1886-0655-4d90-811b-b4674d8402f1″ width=”89%” max_width=”100%” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|40px|false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text module_id=”rms_mc_tab” module_class=”lwp-bullet-color” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”|40px|0px|40px|false|false” custom_padding=”||30px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

RMS Masterclass

Wednesday 10 May
11:30 am – 01:00 pm

RMS is excited to participate at the 2023 Caravan Industry National Conference May 10th to 12th at the RACV Royal Pines Resort on the beautiful Gold Coast.   As usual, you won’t be able to miss our stand, slap bang in the centre of the action! Come and say hello to one of our friendly team members and meet our new Head of Parks, Courtney Hall.

We will also be hosting our world famous, free masterclass, led by our RMS experts.  This year we are running an interactive session for users at all levels, featuring RMS Pay, contactless guest engagement and much more.  Don’t miss it!

For more information on RMS’s participation in the CIAA event, please contact: Courtney Hall, Head of Parks or Stephen Martin, Chief Sales Officer.

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Newbook Masterclass

Wednesday 10 May
11:30 am – 01:00 pm

The Newbook team is excited to be back for the CIAA conference 2023!

Join us for the Newbook Masterclass to refresh your knowledge on system best practices and upskill on ways to boost revenue, increase bookings, save time and enhance your guest experience.  We’ll showcase revenue management, reporting, automation, marketing tools and so much more, including some handy tips and tricks along the way.  Of course, we’ll give you an exclusive insight into what’s coming soon at Newbook!

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IdeaS Revenue Management Masterclass

Wednesday 10 May
01:30 pm – 03:00 pm

Presented by Jurgen Ortelee, Managing Director of APAC, IdeaS Revenue Solutions.  This masterclass will show you how revenue management makes it possible to optimise revenues for your available cabins and spaces.

In this workshop you will learn:

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MASTERCLASSES

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Attending masterclasses at the National Caravan Industry Conference is an excellent opportunity to gain valuable insights and skills from industry experts.  These masterclasses are designed to provide attendees with in-depth knowledge on a range of topics related to the caravan industry, from manufacturing and design to marketing and sales.

Led by experienced professionals and thought leaders, the masterclasses are interactive and engaging, with plenty of opportunities to ask questions and receive feedback.  Whether you’re looking to enhance your technical skills, learn about new products and innovations, or gain insights into industry trends and best practices, the masterclasses at the National Caravan Industry Conference have something to offer.

In addition to the educational benefits, attending masterclasses also provides an opportunity to network with other professionals in the industry.  You’ll be able to connect with others who share your interests and challenges, and build relationships that can be valuable throughout your career.

Delegates must register for their desired masterclasses through Cvent.  A complete timetable will be available soon.

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Future Leaders Short Course Professional Development Leadership Masterclass

Wednesday 10 May
09:00 am – 11:00 am  or  12:30 pm – 02:30 pm

*Both sessions are identical, please only register for one.

Do you have an upcoming superstar within your business?  Are you looking for a way to provide some personal development while bringing practical value back to your business?

This condensed professional development program will provide a taster of how your important team members can take the next step in your business and take greater responsibility for the outcomes you desire.  Everyone has some leadership qualities and everyone shows leadership in some ways, but not everyone reaches their full potential as a leader.  This session will point to the top 10 Do’s & Don’ts of Leadership in practical and down-to-earth ways.

Each masterclass will be broken into two 60-minute sessions (and will be repeated morning and afternoon to best allow for as many future leaders to attend) and is available for those attending the Future Leaders Forum on Tuesday 9th May, as a stand-alone event, or those wishing to start their journey into the National Conference.

The sessions will include:

This masterclass will act as a teaser to the topics covered within the full Emerging Leaders 8-session leadership program run by the National Caravan Industry Training College.

All participants will receive a Certificate of Participation.

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Salesperson Masterclass

Wednesday 10 May
01:30 pm – 03:00 pm

The Masterclass is ideal for those selling or leading sales teams in the caravan industry.  In recent times there has been increased regulatory concern raised regarding the interaction between the salesperson and the consumer, headlined by the ACCC 2022 report, and the recently released ACCC compliance and enforcement priorities for 2023/24 which has specifically named compliance with consumer guarantees with regard to high value goods including motor vehicles and caravans as a priority.

This masterclass will cover:

This is a session that should not be missed by those intending to sell RVs in a dealership or at caravan shows.

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Rolling into the Future: A 3D CAD and 3D Printing Masterclass for the Caravan Industry

Wednesday 10 May
11:30 am – 01:00 pm

This masterclass is designed to provide participants with a comprehensive understanding of reverse engineering and additive manufacturing technologies and their applications in the caravan industry.  Participants will learn how to reverse engineer existing caravan components using 3D scanning technology and how to design and 3D print customized and personalized caravan components.  The event will cover the basics of reverse engineering, 3D CAD, 3D scanning, and 3D printing, and will feature a caravan part from Trakka which will be reverse-engineered live.

Topics Covered:

Audience:
This masterclass is ideal for manufacturers, designers, and engineers in the caravan industry who want to learn more about reverse engineering and 3D printing technology and how they can be used to improve caravan design and production. It is also suitable for academics, researchers, and students interested in the engineering and design aspects of caravans and 3D printing technology.

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Unleash the Power of AI & Chatbots to Increase Sales & Bookings

Wednesday 10 May
11:30 am – 01:00 pm

This masterclass is ideally suited to caravan parks, caravan dealerships and other trade businesses.

Are you ready to revolutionise your marketing and customer experience to give your brand an unbeatable edge?  Don’t be left behind by others who are already using this once futuristic technology.

Join Amanda Dempster from marketing agency Holiday Brands, for an exclusive practical masterclass.  Go beyond human limits for your park, dealership or trade business with Automations, AI and Chatbots.

See how these technologies are already being used across the caravan industry.  Learn marketing secrets through a step-by-step tutorial to help you implement the latest AI tools and chatbots to save you hours and thousands – whilst improving your customer engagement, bookings, and sales conversions.

From automating messages, re-engaging missed calls, answering enquiries while you sleep, creating engaging social content at lightning speed, optimising search engine rankings, to accelerating advertising results, and getting more in person visits to your caravan park or retail dealership.

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RMS Masterclass

Wednesday 10 May
11:30 am – 01:00 pm

RMS is excited to participate at the 2023 Caravan Industry National Conference May 10th to 12th at the RACV Royal Pines Resort on the beautiful Gold Coast.   As usual, you won’t be able to miss our stand, slap bang in the centre of the action! Come and say hello to one of our friendly team members and meet our new Head of Parks, Courtney Hall.

We will also be hosting our world famous, free masterclass, led by our RMS experts.  This year we are running an interactive session for users at all levels, featuring RMS Pay, contactless guest engagement and much more.  Don’t miss it!

For more information on RMS’s participation in the CIAA event, please contact: Courtney Hall, Head of Parks or Stephen Martin, Chief Sales Officer.

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Newbook Masterclass

Wednesday 10 May
11:30 am – 01:00 pm

The Newbook team is excited to be back for the CIAA conference 2023!

Join us for the Newbook Masterclass to refresh your knowledge on system best practices and upskill on ways to boost revenue, increase bookings, save time and enhance your guest experience.  We’ll showcase revenue management, reporting, automation, marketing tools and so much more, including some handy tips and tricks along the way.  Of course, we’ll give you an exclusive insight into what’s coming soon at Newbook!

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IdeaS Revenue Management Masterclass

Wednesday 10 May
01:30 pm – 03:00 pm

Presented by Jurgen Ortelee, Managing Director of APAC, IdeaS Revenue Solutions.  This masterclass will show you how revenue management makes it possible to optimise revenues for your available cabins and spaces.

In this workshop you will learn:

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