RezExpert
Our Operations Manager Jarrod Michael and Sales & Marketing Manager Mitch Wallenhoffer will be attending, and are keen to share not only their industry knowledge but their decades of business experience with attendees. They are especially looking forward to meeting independent caravan park operators who need and want an online booking and reservation management system.
Jarrod and Mitch will be showcasing RezExpert’s Australian-based service and support, as well as how the software is easy to use (even for the technologically challenged!), will save parkies hours each week in admin and communication, and increase their revenue through online bookings and payments.
Find out more about RezExpert at https://www.rezexpert.com.au/.
Kooler Ice Australia
The IM1000 Kooler Ice machine is the perfect addition to any caravan park, offering 24/7 access to fresh, bagged ice for guests — no staff required. With the capacity to produce over 650kg of ice per day and store up to 450kg, to meet peak demand during busy holiday periods.
Designed for durability and low maintenance, the IM1000 is ideal for outdoor, high-traffic environments like parks and campgrounds. Its user-friendly, self-serve system reduces manual handling while enhancing guest convenience. Operators benefit from an additional income stream 24-7 without the need of staff opening storage bins, remote monitoring, and minimal operational costs thanks to its energy-efficient design.
Compact yet powerful, the IM1000 fits seamlessly into most park layouts and becomes a valued amenity for guests needing ice for drinks, eskies, or fishing trips. It’s a smart, reliable solution that adds value to your park and improves the overall guest experience.
HealthySwim Australia
HealthySwim is making waves for good reason. We’re here to show why becoming a HealthySwim Member is not just smart, it’s essential for every pool and spa operator across holiday parks, splash pads, resorts, spas, and water parks. In an industry where water safety and guest satisfaction are everything, your reputation depends on the quality of your water. That’s where HealthySwim steps in — with 24/7 expert support when you need it most, specialised training for High-Risk pools, exclusive water quality insights, weekly reporting, and more. Your facility can achieve a Silver or Gold HealthySwim Certification — a powerful stamp of trust and excellence that sets you apart, builds guest confidence, and shows you take water health seriously.
We’re offering an exclusive 30% off a 12-month membership to anyone who registers and signs up within 30 days of the National Conference. Elevate your standards- join the movement.
Accessible Accommodation
The Accessible Tourism Accreditation Program.
We are offering a complimentary advertising package to attendees, a saving of $410. Visit Accessible Accommodation and learn how to achieve maximum occupancy for accessible cabins, capture multi-generational group travellers and tap into this booming travel sector.
Through our Accesssibility Accreditation Program you will:
– Grow your revenue
– Broadening your customer base
– Improve your guest experience
– Differentiate your site with a competitive advantage.
– Improve your guest reviews.
– Exceed compliance.
In today’s travel landscape, accessibility isn’t just a buzzword; it’s a fundamental aspect of hospitality that can make or break a joyful travel experience. However, with so many different disabilities to consider, it can feel overwhelming for operators if you’re not familiar with the nuances. This is why our Accreditation Program has made it easier than ever to create a welcoming, accessible environment, without requiring operators to be experts in disabilities.
BYKKO
BYKKO’s self-serve eBike system. It allows guests rent electric bikes via a QR scan, no staff needed. It’s a cashless, automated win, earning parks easy revenue while cutting workload. Our coastal-tough bikes offer white-label branding, boosting your eco-appeal. In 2024, we hit 100,000+ rides across 40+ sites, sharing millions of happy kilometres ridden!
ForPark
We’re excited to showcase our range of Australian-made playground and outdoor fitness equipment, built for fun, movement and connection.
Our playgrounds are designed for flexibility, durability and maximum play value, making them ideal for family-friendly spaces that see a lot of action and need to withstand Australia’s tough conditions.
Whether you’re refreshing an existing area or creating something new, we’ll help you design a space that’s safe, low-maintenance and loved by guests of all ages.
Swing by for a chat — we’d love to show you what’s possible.
App My Community
App My Community is excited to showcase its innovative mobile app platform at the 2025 CIAA National Conference. As the official app provider for the event, we’re proud to support the industry by offering attendees a seamless, digital experience throughout the conference—featuring schedules, speaker bios, interactive maps, sponsor highlights, and more.
At our booth, attendees can explore how a custom-branded app can elevate their Holiday Park operations. From enhancing guest communication, sending push notifications, promoting local businesses and streamlining staff coordination, our platform is built to improve both guest experience and park efficiency.
With successful partnerships already established across Australia and New Zealand, including CPAQ and other leading associations, App My Community is rapidly expanding its reach in the outdoor hospitality space. We’re thrilled to connect with park owners, operators, and industry leaders in 2025 and demonstrate how digital tools can transform the way parks engage their guests.
Swimplex Aquatics
At the 2025 National Conference, Swimplex Aquatics will be showcasing our comprehensive turnkey solutions for commercial aquatic projects. This includes the design, engineering, and installation of high-quality waterslides, interactive splash pads, and state-of-the-art commercial pool systems.
We will also highlight our in-house capabilities in project management, civil works, and after-sales service, demonstrating how our streamlined approach ensures seamless delivery from concept to completion. Attendees can explore our latest innovations, view examples of completed projects across Australia, and learn how our one-stop solution minimizes coordination challenges and accelerates timelines.
Visit our stand to discover why Swimplex Aquatics is the trusted partner for holiday parks, councils, developers, and aquatic centres nationwide.
Beyond Blue
NewAccess for Small Business Owners –
NewAccess for Small Business is a free, confidential mental health coaching program, designed to help small business owners and sole traders manage stress, anxiety and overwhelm. The program is available for small business owners who have 20 employees or less and offers –
Up to 8 free mental health coaching sessions.
No GP referral needed.
Flexible and confidential – Phone or video coaching to fit your schedule.
Personalised support – Coaches who understand you.
Ecotourism Australia
As the Caravan Industry Association’s official sustainability partner, our sustainability experts are happy to discuss how our programs can assist your caravan park on your sustainability journey. See our team at the booth with any sustainability questions and find out which of our programs is the right fit for your business.