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Principal Sponsor

  • royal pines, gold coast
  • 14 - 16 MAY 2025

caravan conference

masterclasses

GAIN VALUABLE INSIGHTS FROM INDUSTRY EXPERTS

This year we have an incredible line up of insightful and talented masterclass presenters, making the 2025 conference poised to be the best year yet.

Attending masterclasses at the National Caravan Industry Conference is an excellent opportunity to gain valuable insights and skills from industry experts.  These masterclasses are designed to provide attendees with in-depth knowledge on a range of topics related to the caravan industry, from manufacturing and design to marketing and sales.
Led by experienced professionals and thought leaders, the masterclasses are interactive and engaging, with plenty of opportunities to ask questions and receive feedback.  Whether you’re looking to enhance your technical skills, learn about new products and innovations, or gain insights into industry trends and best practices, the masterclasses at the National Caravan Industry Conference have something to offer.
In addition to the educational benefits, attending masterclasses also provides an opportunity to network with other professionals in the industry.  You’ll be able to connect with others who share your interests and challenges, and build relationships that can be valuable throughout your career.
Please register via the links below.
Overview of Masterclasses (scroll down for full details)
SectorWhenSession Name
ParksWednesday 14 May, 12pm – 1.15pm (75 minutes)Sustainability in Action: Practical Solutions for Your Business
ParksWednesday 14 May, 12pm – 1.15pm (75 minutes)RMS Cloud Training - Optimising operations for maximum impact
TradeWednesday 14 May, 12pm – 1.15pm (75 minutes)Australian Design Rules (ADR) and Gas Installations - Identified issues & recommended solutions
Parks & TradeWednesday 14 May, 12pm – 1.15pm (75 minutes)Employment Law 101
Parks & TradeWednesday 14 May, 12pm – 1.15pm (75 minutes)The Ultimate AI & Automation Playbook Businesses
ParksWednesday 14 May, 1.45pm – 3.00pm (75 minutes)Navigating the Future: Newbook Training, Market Insights & Innovations
ParksWednesday 14 May, 1.45pm – 3.00pm (75 minutes)Unlock Your Park's Potential: Hands-On Revenue Management
TradeWednesday 14 May, 1.45pm – 3.00pm (75 minutes)Solving Supply Chain Challenges with Industrial 3D Printing
TradeWednesday 14 May 1.45pm – 3.00pm (75 minutes)Dealer & Salesperson essentials to ensure you understand your key legal obligations
Parks & TradeWednesday 14 May, 1.45pm – 3.00pm (75 minutes)Creating Informative Videos - Unlock the secrets to crafting engaging social media content
Sustainability in Action: Practical Solutions for your Busines
Wednesday 14 May, 12.00pm – 1.15pm (75 minutes)
PARKS
Accessible Accommodation – Why Accessibility is great for revenue and where to start
Presented by Kerry Williams
Catering to travellers with accessibility needs isn’t only the right thing to do; it is also a significant revenue generator. Discover why up to 40% of Aussies may need accessibility and learn simple tips to attract this demographic.
 
Eco Tourism – Sustainable transition for caravan parks
Presented by Martin Lopez Behar & Corinne Lewis – Eco and Sustainable Tourism Specialists
Sharing tips and tricks on how to make your caravan park more sustainable to meet consumer demand and global regulations.
 
Carbonhalo – Emissions Made Easy: A Simple Guide to Reducing Emissions and Costs
Presented by Daniela Ruiz
Reducing emissions doesn’t have to be complicated. Hear from caravan park managers who’ve measured and reduced their carbon footprint – saving money and improving efficiency along the way. We’ll break it down into a simple, practical process that makes it easier for your park.
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RMS Cloud Training - Optimising operations for maximum impact
Wednesday 14 May, 12.00pm – 1.15pm (75 minutes)
PARKS
Presented by RMS Parks Expert
Unlock the full potential of RMS to enhance your holiday park’s efficiency and guest experience. In this expert-led masterclass, we’ll guide you through key features and best practices designed to streamline operations, save time, and maximise revenue. Whether you’re looking to refine your booking processes, improve automation, or make the most of RMS’s native tools, this session will equip you with actionable insights to elevate your park’s performance. Don’t miss this opportunity to sharpen your skills and get the most out of RMS.
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Australian Design Rules (ADR) and Gas Installations - Identified issues & recommended solutions
Wednesday 14 May, 12.00pm – 1.15pm (75 minutes)
TRADE
Presented by Anne Campbell & Bill Thiel, Caravan Industry Association of Australia
Understanding and ensuring ADR and Gas compliance on the vehicles you produce is critical for businesses in the current regulatory space and for the safety of customers.
Caravan Industry Association of Australia engineer Anne Campbell and Bill Thiel , our industry Standards Australia representative on AG6, and AG1 (which includes AS/NZS 5601.2) will review the top issues currently being identified during vehicle inspections at 2025 industry shows and provide solutions you can implement to ensure your Caravans, Camper Trailers and Recreational Vehicles are compliant.
Don’t miss this opportunity to check your knowledge and compliance levels and meet your legal obligations.
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Employment Law 101
Wednesday 14 May, 12.00pm – 1.15pm (75 minutes)
PARKS & TRADE
Presented by: Dan Feldman, Managing Partner at HR Legal
This Masterclass will cover the Fair Work Act, bullying, discrimination and harassment, termination of employment and possible claims, and the types of enterprise agreements, union rights, enterprise bargaining, right to disconnect, etc. Make sure you understand your HR obligations.
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The Ultimate AI & Automation Playbook Businesses
Wednesday 14 May, 12.00pm – 1.15pm (75 minutes)
PARKS & TRADE
Presented by Amanda Depster, Holiday Brands
Learn how AI and automation can transform a business’s operations and marketing. Attendees will get real implementable strategies to work smarter, not harder.
  • The AI-driven marketing systems that increase direct bookings with minimal effort.
  • How to automate common guest enquiries and reduce admin time.
  • Real-world case study: How we replaced a receptionist with AI and saved $2800/month and now almost never miss a booking or lead and our website now ranks first. 
  • The future of AI in tourism—what’s next and how to stay ahead.
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Navigating the Future: Newbook Training, Market Insights & Innovations
Wednesday 14 May, 1.45pm – 3.00pm (75 minutes)
TRADE
Presented by Erin Stevenson, Newbook
Discover how to level up at your property and stay competitive in the evolving world of property management technology. In this workshop, we’ll explore how to get the most out of Newbook with hot tips, essential tools, and hands-on training designed to help you streamline operations. Plus, get a behind-the-scenes look at our product roadmap and dive into our newest innovations.
Don’t miss out on actionable strategies to keep your business ahead of the curve.
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Unlock Your Park's Potential: Hands-On Revenue Management
Wednesday 14 May, 1.45pm – 3.00pm (75 minutes)
PARKS
Presented by Murphy Mathew, Senior Regional Solutions Engineer of Asia Pacific (IDeaS) and Chitra Randhawa Senior Regional Director of Sales of Asia Pacific (IDeaS)
Ready to transform your park’s revenue strategy? Join us for an interactive Masterclass where you’ll discover how Revenue Management Systems (RMS) simplifies complex revenue strategies for parks. In this session, you’ll move beyond theory and dive into practical application, learn from real-world example, gain insight of day-to-day RMS use and its powerful benefits.
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Solving Supply Chain Challenges with Industrial 3D Printing
Wednesday 14 May, 1.45pm – 3.00pm (75 minutes)
TRADE
Industrial 3d printing emerges as a pivotal solution to address and mitigate supply chain challenges within the caravan industry. By harnessing the power of advanced 3D printing technology, caravan manufacturers to overcome traditional supply chain constraints. With the capability to produce components on-site, this innovative approach significantly reduces lead times and minimizes reliance on external suppliers. The flexibility afforded by 3D printing allows for on-demand manufacturing of spare parts, eliminating the need for extensive inventories and mitigating the impact of unpredictable disruptions in the supply chain. Caravan companies can now enhance their resilience and responsiveness, ensuring a streamlined production process that adapts to dynamic market demands. 3D printing not only revolutionizes the physical aspects of manufacturing but also transforms the caravan industry’s supply chain dynamics, offering a more agile and efficient model for sustained success.

Join industry leaders and experts as we explore the cutting-edge applications of additive manufacturing, revolutionizing caravan design and production. This masterclass is your gateway to unlocking the full potential of 3D printing in the caravan sector.

Don’t miss the opportunity to stay ahead of the curve—reserve your seat now for a glimpse into the future of caravan manufacturing.
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Creating Informative Videos - Unlock the secrets to crafting engaging social media content
Wednesday 14 May, 1.45pm – 3pm (75 minutes)
PARKS & TRADE
Presented by Wes Alan, Tap Edit Go
This workshop provides a step-by-step guide to producing easy, informative videos that captivate and educate your audience.
Key take aways:
  • Learn the step-by-step process for crafting engaging and informative videos.
  • Get cheat code prompts for ChatGPT to help write effective scripts that ensure your video delivers the intended message.
  • Receive a content breakdown guide to easily structure your ideas and maximize value for your specific audience.
  • Experience a live demonstration on editing your video after capturing content on your smartphone.
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Dealer & Salesperson essentials to ensure you understand your key legal obligations
Wednesday 14 May, 1.45pm – 3.00pm (75 minutes)
TRADE
  • Presented by Anne Campbell – Caravan Industry Association of Australia
    Doug Caillard – Kyard Business Law
Caravan Industry Association of Australia engineer Anne Campbell and Doug Caillard from Kyard Business Law will cover topic including:
  • Weights and ratings
  • Vehicle modifications
    • Maintaining the RAV entry condition
    • Maintaining Australian Design Rule (ADR) compliance
  • Australian Consumer Law
    • Specific topics for those on the front line
Whether it be selling, repairing or adding aftermarket accessories to an RV, ensure you understand your legal obligations, so you don’t end up in a tribunal or facing the wrath of a regulator.
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Future Leaders Short Course Professional Development Leadership Masterclass
Wednesday 14 May, 8.30am - 9.45am & 10.00am - 11.30am
PARKS & TRADE
FULL DETAILS TO FOLLOW SOON!
Coming Soon!

event detailS

  • 14 - 16 May 2025
  • RACV Royal Pines Resort
  • Gold Coast

Destination Partner

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