Principal Sponsors:
Attending masterclasses at the National Conference is an excellent opportunity to gain valuable insights and skills from industry experts. These masterclasses are designed to provide attendees with in-depth knowledge on a range of topics related to the caravan and camping industry, from manufacturing and design to marketing and sales.
Led by experienced professionals and thought leaders, the masterclasses are interactive and engaging, with plenty of opportunities to ask questions and receive feedback. Whether you’re looking to enhance your technical skills, learn about new products and innovations, or gain insights into industry trends and best practices, the masterclasses at the National Conference have something to offer.
In addition to the educational benefits, attending masterclasses also provides an opportunity to network with other professionals in the industry. You’ll be able to connect with others who share your interests and challenges, and build relationships that can be valuable throughout your career.
All masterclasses will take place at RACV Royal Pines Resort on Wednesday, 13 May. Access is included with your National Conference registration.
| Sector | When | Session Name |
|---|---|---|
| Parks | Wednesday 13 May 12.15pm – 1.30pm (75 minutes) | The Operator's Edge: Building a Park That Runs Smarter (RMS) |
| Parks | Wednesday 13 May 12.15pm – 1.30pm (75 minutes) | Smarter Decisions, Stronger Returns: Revenue Discipline for Caravan Holiday Parks (IDeaS) |
| Trade | Wednesday 13 May 12.15pm – 1.30pm (75 minutes) | Gas Installation - Keeping it Legal (Caravan Industry Association of Australia) |
| Parks | Wednesday 13 May 1.45pm – 3.00pm (75 minutes) | Level Up 2026: Smarter Newbook Strategies in Action (Storable Newbook) |
| Trade | Wednesday 13 May 1.45pm – 3.00pm (75 minutes) | Solving Supply Chain Challenges with Industrial 3D Printing (Markforged) |
| Parks & Trade | Wednesday 13 May, 1.45pm – 3.00pm (75 minutes) | Business Love Language (Tap Edit Go) |
Presented by Frankie Bonadio and Cameron Gough, RMS
The parks seeing the biggest gains right now aren’t just working harder – they’re optimising for automation and growth. In this masterclass, Frankie Bonadio and Cameron Gough break down the key capability and productivity enhancements delivering real momentum for Australian park operators. You’ll learn how to improve cashflow with smarter payment workflows, convert more lookers into direct bookers and unlock sustainable growth through improved revenue management and reporting.
Presented by: Anne Campbell and Bill Thiel, Caravan Industry Association of Australia
This masterclass will look at how to design and install your RV gas equipment so that it is safe and legal. Delve into some of the “problem areas” and how to get them right. Explore how vehicle design and layout can sometimes be a key contributor to getting it right. Learn about installation solutions that are both practical and acceptable to gas safety authorities.
Feel free to come with any questions or examples from your own products.
Presented by Jurgen Ortelee, IDeaS Revenue Solutions
This masterclass focuses on how caravan holiday park operators can make smarter, more confident decisions by aligning pricing, forecasting and demand signals. Learn how revenue discipline, supported by revenue management tools, help reduce noise, protect value and drive stronger returns across the full booking calendar.
Presented by Suraj Sethi, Markforged
Industrial 3D printing emerges as a pivotal solution to address and mitigate supply chain challenges within the caravan industry. The power of advanced 3D printing technology can help caravan manufacturers overcome traditional supply chain constraints. With the capability to produce components on-site, this innovative approach significantly reduces lead times and minimises reliance on external suppliers. The flexibility afforded by 3D printing allows for on-demand manufacturing of spare parts, eliminating the need for extensive inventories and mitigating the impact of unpredictable disruptions in the supply chain. Caravan companies can now enhance their resilience and responsiveness, ensuring a streamlined production process that adapts to dynamic market demands. This masterclass is your gateway to unlocking the full potential of 3D printing in the caravan sector.
Presented by Sophie Peel and Erin Stevenson, Storable (Newbook)
2026 brings a new wave of energy to the industry, and with it, a smarter way of working. In this session, Sophie Peel and Erin Stevenson will walk through practical Newbook strategies that high performing properties are using right now to drive efficiency, improve guest experience and unlock growth. Expect real examples, actionable takeaways and ideas you can implement immediately.
Presented by Wes Alan, Tap Edit Go
A comprehensive look at the 8-stage customer journey, framing the guest relationship as a journey from “Single” (unaware) to “Married” (brand advocate).
Professional Development Session #1 (10.00AM – 10.45AM)
Choice between:
Media Training
Presented by Wes Alan, Tap Edit Go
A hands-on workshop covering the simple tricks to becoming comfortable and confident on camera. This session will help you overcome any on-camera fears and become comfortable under media pressure.
Managing up/Succession
Presented by Paige Edwards, HopgoodGanim Lawyers.
Business succession planning is about more than just ownership transition. This session will explore how to prepare for the future, transition a business between generations, manage expectations and identify the key legal, financial and operational considerations that can help ensure long-term success and continuity.
Professional Development Session #2 (11.00AM – 11.45AM)
Choice between:
Technology is rapidly changing, with components and installations more important than ever to understand. Hear from industry suppliers around their latest products and technology in this short sprint demos – all in one place back-to-back. A must attend event.
Sprint A: 12.15pm – 1.30pm
Sprint B: 1.45pm – 3pm
Participants: