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Masterclasses

GAIN VALUABLE INSIGHTS FROM INDUSTRY EXPERTS

This year we have an incredible line up of insightful and talented masterclass presenters, making the 2024 conference poised to be the best year yet.

Attending masterclasses at the National Caravan Industry Conference is an excellent opportunity to gain valuable insights and skills from industry experts.  These masterclasses are designed to provide attendees with in-depth knowledge on a range of topics related to the caravan industry, from manufacturing and design to marketing and sales.
Led by experienced professionals and thought leaders, the masterclasses are interactive and engaging, with plenty of opportunities to ask questions and receive feedback.  Whether you’re looking to enhance your technical skills, learn about new products and innovations, or gain insights into industry trends and best practices, the masterclasses at the National Caravan Industry Conference have something to offer.
In addition to the educational benefits, attending masterclasses also provides an opportunity to network with other professionals in the industry.  You’ll be able to connect with others who share your interests and challenges, and build relationships that can be valuable throughout your career.
Information on how to register will be available soon.
SectorWhenSession Name
ParksWednesday 15 May 12pm – 1.15pm (75 minutes)Sustainability: Empowering caravan parks to be inclusive and sustainable
ParksWednesday 15 May 12pm – 1.15pm (75 minutes)How to create the ultimate digital guest journey
TradeWednesday 15 May 12pm – 1.15pm (75 minutes)Caravan’s & ADR Compliance. Identified issues & easy solutions
AllWednesday 15 May 12pm – 1.15pm (75 minutes)Understand how recent employment law changes affect you
TradeWednesday 15 May 1.45pm – 3pm (75 minutes)Solving Supply Chain Challenges with Industrial 3d Printing
ParksWednesday 15 May 1.45pm – 3pm (75 minutes)Unleash Potential: Embrace Insights, Elevate Skills & Delight Guests!
ParksWednesday 15 May 1.45pm – 3pm (75 minutes)Better Forecasting & Maximize Revenue with RMS
Sustainability: Empowering caravan parks to be inclusive and sustainable
Wednesday 15 May 12pm – 1.15pm (75 minutes)
PARKS
Accessible Tourism and Eco Tourism
Accessible Tourism
From Inclusion to Expansion: Accessible Tourism’s Impact on your profitability
Presented by: Kerry Williams
Businesses embracing travellers with disabilities are achieving 80% plus occupancy and enjoying higher net profits and feel a great sense of social achievements whilst doing so. Discover why accessible tourism should be a core part of your business and how to do it
with minimum investment.
Eco Tourism
Strive 4 Sustainability – a credible tool to make your tourism experience more sustainable
Presented by: Nadine Schramm (Head of Sustainability & Business Operations) & Martin Lopez Behar (Eco and Sustainable Tourism Specialist)
Discover how Ecotourism Australia’s Strive 4 Sustainability Scorecard can be your roadmap to implementing sustainability across environmental, socio-economic and cultural areas.
How to create the ultimate digital guest journey
Wednesday 15 May 12pm – 1.15pm (75 minutes)
PARKS
Presented by:
James Pasztor RMS Product Guru ready to show you how to optimise RMS Cloud at your park 
Duncan Waterman, Payments Expert, will give you the confidence to be PCI Compliant and get paid on time
From the moment your guests arrive to accepting payments, our RMS experts will walk you through a new and improved masterclass that will show you how to optimise your guest experience. The session will underpin advancing your skills in RMS 9+, including the RMS Guest Portal and how to streamline payments with RMS Pay. Advance your holiday park with a digital transformation that saves you time and keeps your guests happy.
Caravans & ADR Compliance. Identified issues & easy solutions
Wednesday 15 May 12pm – 1.15pm (75 minutes)
TRADE
Presented by: Anne Campbell & Lachlan Carpenter – Caravan Industry Association of Australia
Understanding and ensuring ADR compliance on the vehicles you produce is critical for businesses holding a vehicle type approval (VTA).
Caravan Industry Association of Australia engineers Anne and Lachlan review the top issues currently being identified during vehicle inspections and provide easy solutions you can implement to ensure your Caravans, Camper Trailers and Recreational Vehicles are compliant.  Don’t miss this opportunity to check your knowledge and compliance levels and meet your legal obligations.
Understand how recent employment law changes affect you
Wednesday 15 May 12pm – 1.15pm (75 minutes)
PARKS & TRADE
Presented by:
Dan Feldman – Managing Partner at HR Legal
There have been significant changes to the Fair Work Act including the “Closing Loopholes” and “Secure Job Better Pay”. This session will provide you with practical guidance about what this means for your business and the implications for employers, employees and contractors.  The session will unravel the complexities of these changes and give you valuable insights about what you need to do to navigate the changes effectively to ensure your workplace is not only legally compliant, but also productive.
Solving Supply Chain Challenges with Industrial 3d Printing
Wednesday 15 May 1.45pm - 3pm (75 minutes)
TRADE
Presented by: Suraj Sethi – Markforged
Industrial 3d printing emerges as a pivotal solution to address and mitigate supply chain challenges within the caravan industry.  By harnessing the power of advanced 3D printing technology, caravan manufacturers to overcome traditional supply chain constraints. With the capability to produce components on-site, this innovative approach significantly reduces lead times and minimizes reliance on external suppliers.  The flexibility afforded by 3D printing allows for on-demand manufacturing of spare parts, eliminating the need for extensive inventories and mitigating the impact of unpredictable disruptions in the supply chain.  Caravan companies can now enhance their resilience and responsiveness, ensuring a streamlined production process that adapts to dynamic market demands. 3D printing not only revolutionizes the physical aspects of manufacturing but also transforms the caravan industry’s supply chain dynamics, offering a more agile and efficient model for sustained success.
Join industry leaders and experts as we explore the cutting-edge applications of additive manufacturing, revolutionizing caravan design and production. This masterclass is your gateway to unlocking the full potential of 3D printing in the caravan sector.
Don’t miss the opportunity to stay ahead of the curve—reserve your seat now for a glimpse into the future of caravan manufacturing
Unleash Potential: Embrace Insights, Elevate Skills & Delight Guests!
Wednesday 15 May 1.45pm – 3pm (75 minutes)
PARKS
Presented by: Erin Stevenson & Sophie Peel – Newbook
Led by Newbook’s COO, Erin Stevenson, and Training & Support Consultant, Sophie Peel, join us as we explore insights from the Australian caravan industry.  Discover strategies to streamline operations, boost revenue, and create memorable guest experiences.  
Learn about powerful features in Newbook that you can activate to optimise your business effortlessly. 
Elevate your park with practical insights and actionable tools in this not-to-be-missed session
Better Forecasting & Maximize Revenue with RMS
Wednesday 15 May 1.45pm - 3pm (75 minutes)
PARKS
Presented by: Jurgen Ortelee, Managing Director, APAC, IDeaS Revenue Solutions
Forecasting and decisions based on forecasting are key components of optimizing revenue for your property. In this masterclass we will dive deeper into the topic of forecasting and what the importance is of length of stay. We will also look at ‘minimum price points’.

More masterclasses to come!

Information on how to register will be available soon.