• Caravan Industry Golf Day, RACV Royal Pines (11.30am registration)
• Music Bingo Night, myCOOLMAN Bar (8.00pm)

• 10.00am – 10.45am: Professional Development Session #1
• 11.00am – 11.45am: Professional Development Session #2 
• 12pm – 8.00pm: Trade Exhibition opens
• 12.15pm – 1.30pm: Masterclasses Block 1
• 1.45pm – 3.00pm: Masterclasses Block 2
  

Afternoon Tea (3.00pm – 3.45pm)

Conference Opening – Main Stage (3.45pm – 6.00pm)

• 3.45pm: National Chair Welcome Address – Donna Cocking
• 4.10pm: Industry Leaders Award (Under 40) Finalist Annoucement and Panel 
• 5pm: Keynote Speaker: Mark Matthews

Evening Socials 

• 6.00pm: Welcome Function – Trade Exhibition Area 
• 8.00pm: Drinks and Rockaoke (Karaoke with the backing of a live band) in the myCOOLMAN Bar (8pm onwards)

• 7.00am – 8.00am: Research Breakfast: Presented by Peter Clay and Sponsored by BIG4 Holiday Parks
• 8.00am: Trade Exhibition Opens

Main Stage (8.20am – 10.30am)

• 8.30am: Keynote Speaker: Sir John Kirwan 
• 9.10am: Keynote Speaker: Ciara Lancaster 
• 9.40am: Keynote Speaker: Simon Jackman

Morning Tea (10.30am – 11.00am)

Caravan Park Breakout – Leadership Track (11.00am – 12.15pm)

• 11.00am: Panel: Different Experiences, Same Guests – A Cross-Sector Leadership Panel 

• 11.35am: Panel: Park Group Update – Performance, Trends and Priorities

• 12.05pm: How to Bookeasy – Opportunities for Parks

Lunch (12.15pm – 1.45pm)

Caravan Park Breakout – Experience Track (1.45pm – 3.00pm)

• 1.50pm: Designing the Wellness Advantage

• 2.15pm: Developing Authentic First Nations Experiences

• 2.54pm: The Experience Economy – Why it Matters More Than Ever  

Afternoon Tea (3.00pm – 3.30pm)

Caravan Park Breakout – Resilience Track (3.30pm – 5.00pm)

• 3.35pm: Panel: Crisis Ready – Managing Risk, Media Response and Insurance for Parks 

• 4.05pm: Property & Public Liability Risks in Parks: Common Exposures and Practical Solutions 

• 4.30pm: Panel: Tick, Check, Protect – A Practical Compliance Panel for Park Operators 

Marketing Track – Content Creation  (3.30pm – 5.00pm)

• 3.35pm: Converting Social Media to Transactions (Edwin Smith)
• 4.20pm: Short-Form vs Long-Form Video: What Works, Where and for Whom 

Trade Exhibition Closes (5.00pm)

Evening Socials

• 5.45pm: Busses Leave for Off-Site Dinner (5.45pm) 
  
• 6.30pm – 10pm: Paradise Country Dinner 
• 10pm: Drinks at the myCOOLMAN Bar

• 7.00am – 8.00am: Investment Breakfast: Presented by Brian Parker and sponsored by Australian Retirement Trust
• 8.00am: Trade Exhibition Opens 

Caravan Park Breakout – Business Management Track (8.30am – 10am)

• 8.35am: Parks, People and Policies: Key Employment Law Updates
• 8.55am: Protecting Profit in a Volatile Market
• 9.15am: From Guest Feedback to Industry Insight: Lessons From Leading Parks
• 9.35am: PayPal and the Future of Payments: Business Models to Drive Sales 

Caravan Park Breakout – AI Track (8.30am – 10am)

• 8.35am: The Future of Distribution: AI, OTAs and the Rise of Agentic Booking 

• 9.00am: Safeguarding Your Assets: How AI is Powering Security Options
• 9.20am: Pitch: AI Video Receptionists in Modern Parks
• 9.30am: Pitch: Turning Weather Risk Into Revenue
• 9.40am: Pitch: AI in Holiday Parks: Reducing Admin, Improving Operations

Morning Tea (10.00am – 10.30am)

Caravan Park Breakout – New Ideas Track (10.30am – 12pm)

• 10.30am: Tourism Australia: Green is our Gold 
• 10.55am: Sustainability and Environmental Stewardship
• 11.20am: RoadPort: Reimagining Australia’s Touring Infrastructure
• $21K to $1 Million: How AI and ParkPA Helped Book Out This Park

Lunch (12.00pm – 1.00pm)

Trade Exhibition Closes (1.00pm)

Main Stage (1.00pm – 3.00pm)

• 1.00pm: Keynote Speaker: Brent Smart
• 1.40pm: Keynote Speaker: Stan Gallo
• 2.20pm: Fireside Chat: Ariarne Titmus, brought to you by What’s Up Downunder 

Afternoon and Evening Socials

• 3.00pm – 5.00pm: Afternoon Tea on the Lawn
• 6.30pm – 7pm: Pre-Gal Dinner Drinks 
• 7.00pm – 11pm: Gala Dinner 
• 11pm: Drinks at the MyCoolman Bar